At Elegance HLM, we prioritise finding candidates with the highest standards of professionalism, the right personality fit, and a strong awareness of high-level security. While industry experience is important, we also provide Elegance Training to upskill individuals, ensuring the right person for your home. Our Placement Process:
Initial Chat: Through our advertising or international database, we conduct a first discussion over the phone for suitable applicants.
Face to Face Interview: Suitable applicants further through the process with an Elegance interview face to face in person or via Zoom.
Reference Checks: Three references are required, both written and verbal discussions will be required. Character references will be seen as a bonus reference.
Police Check Verification: Ensuring the candidate has a clear record.
Working with Children Check Verification: For roles requiring this certification.
Client Interview: A thorough interview with the client to assess suitability.
Trial Process - optional: Candidates may be required to undergo a trial to evaluate their performance in an on-the-job setting.
Contract Process: Finalising all employment details.
Onboarding: Welcoming the candidate into your household with a structured introduction and role outline.
Ongoing Support: Continuous support for both the client and employee to ensure long-term success.
This comprehensive process ensures that you receive the highest level of service and professionalism in your home.